Customer Testimonials

“We now have our fourth Volvo. We choose Volvo for their reliability, durability and safety. As regards reliability, we have experienced very few problems. As regards durability, we sold a Volvo with 260,000 km (160,000 miles) to a colleague at work. A year later he reported how happy he was with it … The integrity of the owners and staff makes the company stand out from its competitors.”
~ Edmund V. August 27

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DealerRater Oct 14, 2021

Shannon was wonderful to work with. He made sure we were 100% happy with all things related to our purchase before signing the paperwork. We couldn't have asked for a better person to help select our new vehicle. Such a great experience thanks to Shannon!

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DealerRater Sep 9, 2021

Best service department I’ve every used. Love the service and staff. Thank you for the prompt excellent service. We’ve bought and serviced our last three vehicles here.

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DealerRater Aug 19, 2021

I had an amazing experience with customer service. My representative Shannon McDonald helped with test drive booking and assisted with all settings to deal with controls and navigation. Then I received several quotes for different trims and had a chance to compare two of the options during the test drive. So, I made a decision and booked a day for closing the deal. Staff member picked me up from my place on time and I closed the deal within 1h. I got assistance for setting up software and iPhone linking from Claudia Ingram and felt comfortable in the new vehicle. ...

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DealerRater Mar 12, 2019

I purchased my first Volvo from Justin. Justin was as relaxed as a sales person could be and answered every question I had with expert knowledge. Justin knew I was comparing vehicles and never pressured me into a rushed decision. In the end I bought the Volvo and Justin negotiated a deal on my behalf that truly favoured my pockets. Justin made my experience much better than I had expected. As a bonus, ask to see how loud his sock choice of the day is!

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DealerRater Oct 18, 2018

Shane was my salesman. Had the vehicle of interest pulled up and ready for my arrival. He was great to deal with. Kelsey in finance was quick to reply and made the process nice and smooth. Tyler the pre-owned manager made the place feel very welcoming and that my business was appreciated. Would highly recommend!

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DealerRater Nov 21, 2017

I have had a Volvo on my bucket list since I was in grade 5 when a teacher drove one. That was 1967! You figure out the math. I went to Valentine Volvo with a pretty limited budget and a 14 year old Lincoln Aviator. Within a few days I drove away in my 2011 Volvo XC90 R. From Bruce, the most awesome no pressure salesman, to Kelsey and Savanah helping me through the process I was so impressed. They treated me as if I were buying a brand new vehicle not one that was 7 years old! If you are in the market for ...

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DealerRater Sep 10, 2017

I purchased a used Volvo S80 from Valentine Volvo. The sales team was a pleasure to deal with, friendly and professional. They answered all my questions promptly and send me all info I needed. The long distance car purchase was effortless and easy. When I picked up the car, the gas tank was full and my temporary plates were ready to go. I really enjoyed the drive back to Toronto with my new old Volvo !!! Once back home I had a small issue with the car and Valentine Volvo took care of it through a volvo dealer network. Highly recommended !!!

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DealerRater Oct 15, 2015

We purchased an XC60 a year ago. We love this vehicle. Its a great product. The sales experience was no pressure sales and a very informative salesperson. The great service by the salesperson has so far continued for a year after we bought the vehicle! The service appointments have been very good. Servicing has been within the timelines and prices expected. Overall experience from all the staff has been great. Valentine Volvo knows how to run their business and they care about their customers. Our other vehicle is a Mercedes and when we are ready to replace it we will ...

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DealerRater Aug 26, 2015

My wife and I now have our fourth Volvo. We choose Volvo for their reliability, durability and safety. As regards reliability, we have experienced very few problems. As regards durability, we sold a Volvo with 260,000 km (160,000 miles) to a colleague at work. A year later he reported how happy he was with it; he had had only one problem with the car in spite of its high mileage. As regards safety, this aspect of Volvo is well attested. We’ve been dealing with Valentine Volvo since 1997, when we first arrived in Canada. The company is exemplary, both with regard to ...

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DealerRater Jun 11, 2015

I purchased a new XC60R about 6 Months ago. Love it! The driving experience is awesome and the service from Valentine Volvo is the best i have ever received from any dealership! Highly recommend Volvo and in particular Valentine Volvo!

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DealerRater May 27, 2015

I have been a customer of Valentine Volvo for the past 15 years and recently purchased my first new car - the new Volvo V60 R. What a fantastic car, what a fantastic retail experience. The car and the dealership along with there staff have superseded my expectations. I would recommend both to any one interested in a Sport Wagon.

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DealerRater Jan 9, 2015

Just bought my first Volvo and called the service department because I heard a screeching noise coming from one of the wheels. I called first thing in the morning mentioning that I had to drive my Volvo from Calgary to Edmonton the next day. I was told to bring it right in and the foreman would take a look. I immediately took it over and a nice young man at the front desk listened to my problem and contacted the foreman "Bill." He was very kind as I explained that I couldn't hear the noise much anymore ...

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DealerRater Sep 30, 2014

Turned a negative experience with a previous volvo into a positive one by buying out our lease early and giving us a Super good lease deal on our new vehicle. They were very eager to "earn our business"

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DealerRater Mar 23, 2012

I came from hinton A.B in my old and dirty ford pick up looking for a particular used suv the moment I stepped through the door at valentine volvo I was treated with repect and dignity that I thought would be reserved for top paying volvo customers , how wrong I was , Bruce and the staff at valentine volvo were always friendly and easy to approach , Bruce went the extra mile for me buy arranging this vhecial for me overnight , addressing any issues that I may of had and providing me with the best possible price . Any concerns about paying ...

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DealerRater Mar 11, 2012

Every time I bring my XC70 into Valentine for service or repair, I come away very satisfied. Their Service representatives are always professional, knowledgeable and Friendly. I recommend them for any service needs you may have and I will probably use them for my next car purchase too. hopefully not for a very long time.

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