CORONAVIRUS (COVID-19) UPDATE

Volvo Cars and Valentine Volvo are prepared and ready to help.

Personal safety is at the heart of Volvo’s purpose – providing freedom to move in a safe, sustainable and personal way. To ensure we fulfill this mission, we are taking the following steps to serve you in response to the developing coronavirus (COVID-19) situation.

Personal safety.

The safety of you, our customer, and our team members are our top priorities. We are taking multiple steps to minimize health risks to our teammates including enhanced cleaning procedures.

Service.

When you drop off your vehicle we will immediately sanitize all touch points in the car, including your keys. Upon completing your service we’ll repeat the sanitation process before returning your vehicle to you. A reminder that we have an after hours drop box where you can deliver your keys to us at any time of day, if you aren’t comfortable coming into the dealership. Payment by phone is a great option for those who would like the assurance of touch-free customer service.
A reliable, well maintained vehicle can be so important in a time like this. If you are ready for service rest assured we will do everything we can to make the experience safe and convenient.
Our hours currently remain the same:
Monday – Friday: 8 am – 5:00 pm
Saturday: 9 am – noon
Sunday: Closed.
We’re here at 403 217 7484 – if there’s anything we can do please call.

Sales.

Please note, our Sales Department is open by appointment only. Call 403 217 7477 or email: sales@valentinevolvo.com 
Monday – Friday: 8 am – 5 pm
Saturday: 9 am – noon
Sunday: Closed
If you prefer to shop from home:
 – our website is up-to-date with all of our new and pre-owned inventory
 – we can offer a virtual vehicle walk around via FaceTime or Skype, or send you a video

 

Available to support you and your Volvo.

Our Customer Care continues to operate. Parts and vehicle supply are not impacted at this time and our Roadside Assistance remains fully operational.

To contact the Volvo Canada Customer Care team:

Contact Us

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Additional assistance.