CORONAVIRUS (COVID-19) UPDATE

Volvo Cars and Valentine Volvo are prepared and ready to help.

Personal safety is at the heart of Volvo’s purpose – providing freedom to move in a safe, sustainable and personal way. To ensure we fulfill this mission, we are taking the following steps to serve you in response to the developing coronavirus (COVID-19) situation. The safety of you, our customer, and our team members are our top priorities. We are taking multiple steps to minimize health risks to our teammates including enhanced cleaning procedures.

Enhanced Public Health Measures – Nov. 24, 2020 update.

Sales.

Following Provincial guidelines Valentine Volvo is open, but is limiting capacity to 25%. To help us manage the flow of customers for both sales and service, you can now book a sales appointment. When you arrive, check in at the front desk.

Please note: masks are mandatory.

Call 403 217 7477 or email: sales@valentinevolvo.com 
If you prefer to shop from home:
 – our website is up-to-date with all of our new and pre-owned inventory
 – we can offer a virtual vehicle walk around via FaceTime or Skype, or send you a video

Service.

When you drop off your vehicle we will immediately sanitize all touch points in the car, including your keys. Upon completing your service we’ll repeat the sanitation process before returning your vehicle to you. A reminder that we have an after hours drop box where you can deliver your keys to us at any time of day, if you aren’t comfortable coming into the dealership. We have touchless payment set up and can email a secure link for payment.

Call 403 217 7484 or email: service@valentinevolvo.com 

or Book your service online. 

If there’s anything we can do please call.
A reliable, well maintained vehicle can be so important in a time like this. If you are ready for service rest assured we will do everything we can to make the experience safe and convenient.

We are available to support you and your Volvo.

Our Customer Care continues to operate. Parts and vehicle supply are not impacted at this time and our Roadside Assistance remains fully operational.

To contact the Volvo Canada Customer Care team:

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Additional assistance.